…a rough view

This just in: HideItMounts.com has world’s best customer service; allround good people

September 29th, 2009 Posted in gadgets, service, wtf
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media_setup_beforeWOW!!! I just tried something I have never experienced before, I’m baffled about the efforts hideitmounts.com has gone to regarding customers service. Actually reading some of my blog posts and noticing I got engaged and commenting on it. People, I haven’t experienced that before. So yeah, I still feel a little robbed at the $25 cost of the Wii wall mount, but the excellent customer service kinda makes up for it. You might notice how I DIDN’T like the customer service of the MVixUSA people (they were spreading fake comments on blogs about their product and, more importantly for me, plargiarizing MY comments about their products which I initially liked). The email I reiceved from the HIDEit mount people read the following (how they linked my email to my blog is an entirely different, more scary, subject…):

Hello barelyadraft,

Please keep us updated once you’ve received the unit.  We noticed and appreciate your blog online, we are looking forward to seeing pictures of your unit wall mounted.

Also, we see that congrats are needed.  Congrats on your recent engagement!

Thank you,

The HIDEit Mounts Team

Now naturally I want to show my new setup, but due to unforseen difficulties in setting the unit up, I am not finished yet. This is not because the HIDEit mount it difficult to mount on the wall, it’s really very easy, it’s only that my dad hasn’t come by and done it as fast I would have hoped. Yes, my dad i my personal craftsman. Whether it is plumbing, building new closets, wall paper….ing(?), or mounting of plastic on my walls, he’s the man. I highly recommend him – go to the BAD Contact page and give me an overview of what you need and I will discuss the matter with him (…).

Anyway, back to business. So before I didn’t anything, my whole setup was closer aligned to getting gadgets and features in the room than making everything look good. I have tried to illustrate it in the image below

media_setup_before_0

The I finally managed to get my dad on board and we fixed the first part – getting the mounts up. This of course leaves a hell of a cable mess, but that is to be fixed when I (read: my dad) gets time to do it. I’m actually really looking forward to getting it done, since it’s been bugging me for years.

media-setup_phase2

I will be sure to post the final final result when I around to fixing the last bit of cable mess by following this link when it becomes a link (or see below if I forget to update it).

On an additional note I would like to ask the HIDEit Mounts people to maybe consider making a wall mount for the Xtreamer media player, which is awesome (more on that in a post I’m writing concurrently with this one).

You might also be interested in reading:

  1. I just bought expensive plastic!! A Nintendo Wii & Phone charger wall mounts
  2. Mvix Ultio: My new “Special Retirement payout (SP)” funded media center (English)
  3. Mvix Ultio – part 3: I think the grass is greener on the other side of the fence
  4. MVix Ultio part 2 – It’s great, but not quite as advertised… (English)
  5. Xtreamer Media Player – a good replacement for MVix Ultio with a future (English)

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